Beware, Netflix customers: Scammers are trying to get your personal information using a realistic-looking email that falsely claims to be from the streaming service.
Ohio's Solon Police Department took to Facebook earlier this month to warn subscribers of the phishing scam, an email that asks recipients to update their payment information.
"We're having some trouble with your current billing information," reads the email. "We'll try again, but in the meantime you may want to update your payment details."
Police explained that "criminals want you to click the links, so that you voluntarily give your personal identifying information away."
"It is very successful," the Police Department's Facebook post said. "Don't put your guard down. Contact the source of the email by another method that you trust, to make sure your accounts are maintained. Don't click the links. The links could also be a way to install malware on your computer."
Other versions of the scam email are also making the rounds. Check out some of them below:
Customers should "never enter [their] login or financial details after following a link in an email or text message," Netflix says on its website, adding that customers should "never click on any links or open any attachments" in an unexpected message. Read more tips here.
To report a suspicious email to Netflix, click here.
The holiday season is a busy time of year for everybody, including scammers.
There is an email scam going around with a new twist that targets online shoppers.
This latest scam specifically goes after people who use Amazon.
While online shopping may be more convenient, it can also be riskier.
In the latest scam, an email that appears to be from Amazon says a user's password needs to be reset.
They are instructed to enter their username and password on a page that looks authentic.
The scammers have even figured out how to steal from customers immediately.
"They just write a program that, as soon as you submit that, they get it," said Adam Estes, a computer security engineer. "And it automatically logs in and starts buying things like that."
Experts said an account might be maxed out before users even know they were scammed, and it's impossible to trace.
"They can buy things like a Facebook gift card or an Amazon gift card or all kinds of things and have it sent straight to an email address, and it's an instant delivery," Estes said.
The scam might have dozens of different versions.
The emails might say there is a problem with an order or that a user must update shipping information.
Estes said customers should never do anything directly from an email.
"So if it says you need to reset your password, go directly to Amazon.com and log in," he said. "Similar scams target other online accounts and even your banking information."
If you live in California, you may soon have to pay a tax for your text messages.
According to the Mercury News and KGO, the state's Public Utilities Commission will vote Jan. 10 on the tax, which "likely would be billed as a flat surcharge per customer ... not a fee per text." Officials have not said how much that charge would be.
The money would be used "to help support programs that make phone service accessible to the poor," the Mercury News reported.
Opponents said the fees could cost California consumers more than $45 million annually.
"When hardworking Californians are already feeling taxed and 'feed' to death, not every new idea needs a new tax to fund it," Carl Guardino, Silicon Valley Leadership Group president and CEO, told KGO.
Meanwhile, the CTIA, a trade group that represents wireless carriers, is arguing that the PUC can't legally charge the fee because "texting is an information service like email, not a telecommunications service," the Mercury News reported.
Almost 100 Amazon packages were dumped on the side of the road Tuesday night in Georgia.
Pozen talked to a man and his wife who said they saw something off the side of the road that they initially thought was just trash.
Charles McIntyre said he saw about 20 or 25 Amazon packages stacked up neatly near a fire hydrant, some of them open. In an odd twist, it didn't look like anything had been stolen.
"You would think if somebody's stealing something, they would ransack and grab what they could," McIntyre said.
McIntyre called police, who came out to pick up the packages. Pozen spoke to Atlanta police, who said they will send those packages back to Amazon.
WSB-TV has reported on several incidents of "porch pirates" stealing packages off people's front porches, but that is not what happened here.
"Somebody took the time to open them neatly, not ripping anything, and as I opened it, the gift was still in there," McIntyre said.
McIntyre said the boxes were full of a variety of things, but at least one was full of golf balls.
Neighbors are still perplexed as to how the packages got there and who left them.
Pozen spoke with another neighbor whose mail was stolen last night, but it's unclear if there's any correlation with the dropped-off packages.
McIntyre jokes that maybe Christmas came too early.
"Maybe Santa dropped them off by mistake," McIntyre said. "He thought he had them at the right house, but Santa wouldn't open the gifts."
Amazon is advising customers who live in Buckhead and have ordered anything in recent days to report any issues with shipments.
Employees at multiple Circle K gas stations across the country are blaming a computer error for accidentally rolling their gas prices back – way back – to pennies per gallon Tuesday.
According to WAFB and WACH, two of the stations, located in West Columbia, South Carolina, and Baton Rouge, Louisiana, temporarily sold regular unleaded gas for 1.9 cents per gallon Tuesday night, allowing some customers to fill up their tanks for less than 30 cents. Police came to the West Columbia station to stop customers from taking advantage of the glitch, which lasted about an hour, WACH reported.
Another Circle K station in Albuquerque, New Mexico, dropped its prices to 2.9 cents per gallon before the pumps were marked "out of order," KOB reported. Social media users also reported seeing cheap gas in California and Arizona.
It was not immediately known how many stations were affected. Circle K has not yet responded to messages seeking comment early Wednesday.
Parents of small children, take note.
Skip Hop announced last week that it is recalling more than 32,000 of its Tuo convertible high chairs over potential fall and injury risks. According to the recall notice, "the legs on the high chair can detach from the seat."
The company said it has received 17 reports of the chairs' legs detaching, but "no injuries have been reported," the notice said.
The recalled high chairs, which can be converted into toddler chairs, are "charcoal gray or silver/white with clouds fabric" and "have a reversible seat pad, removable tray, five-point harness, beachwood foot rest and legs." They were sold at Babies ”R” Us, Buy Buy Baby, Target, Kohl's, Dillards, Amazon, SkipHop.com and other children's retailers from June 2017 to December 2018.
The affected products include the following:
If you have one of the recalled chairs, please stop using it immediately. Customers can get a full refund or e-gift card from Skip Hop by calling 1-888-282-4674 from 9 a.m.-5 p.m. EST Monday through Friday or by visiting SkipHop.com and clicking on "Recalls."
Parents, check your medicine cabinets.
Tris Pharma Inc. is recalling three lots of infants' liquid ibuprofen sold at Walmart, CVS and Family Dollar stores in the U.S., the Monmouth, New Jersey-based drug company announced in a news release Wednesday.
The affected products "potentially have higher concentrations of ibuprofen," the release said, adding that there's a "remote possibility" that a higher potency could cause babies to develop permanent renal, or kidney, injuries. Babies also may experience nausea, vomiting, epigastric pain, diarrhea, tinnitus, headaches and gastrointestinal bleeding.
Tris Pharma said it hasn't received any reports of customers experiencing adverse effects connected to the recalled products.
The recall includes the following:
If you have questions, you can call Tris customer service at 732-940-0358 from 8 a.m. EST to 5 p.m. PST Monday through Friday or send an email to firstname.lastname@example.org. Customers who have experienced health issues related to the products should contact a doctor or health care provider, the company said.
Get ready to sink your teeth into some sweet deals.
National Cookie Day is Dec. 4, and several stores are serving up freebies and discounts in honor of the "holiday."
Check out some of our favorite offers below:
Please note that some locations may not be participating in the following promotions. Please call ahead to ensure your nearest store is offering the deal.1. Great American Cookies
Customers can get one free chocolate-chip cookie Tuesday at participating stores, the chain said in a news release. Although you don't have to buy anything to get the deal, there is a one-cookie-per-customer limit. Click here to find a store near you.2. Schlotzsky's
Guests can get a free traditional cookie Tuesday at participating locations, the chain announced in a news release. Customers who place a delivery order Wednesday or Thursday also can score a free traditional cookie. And if you want even more sweetness, you can enter a contest this week to win free cookies for a year. Find a store near you by clicking here.4. Mrs. Fields
According to "Today," customers who visit a participating Mrs. Fields store Tuesday can get one free cookie with a purchase. The chain's website also is offering as much as 40 percent off many tasty holiday gifts. Click here to find a store near you.5. Nestlé Toll House Café
With the busy holiday season here, retailers are trying to make shopping easier and quicker for customers.
Multiple retailers are offering curbside pick-up and other quick delivery options for customers for the holidays. Here are some options to take advantage of:1. Amazon Prime
Prime Members can have their Amazon order placed directly into the trunk of their car, even if they’re not present. A connected car is required, and eligible cars include some Chevrolet, Buick, GMC and Cadillac models. Users download the Amazon Key app and input the address where your car will be parked.
Meijer Curbside service lets you order items online, then have them loaded into your car curbside between 7 a.m. and 9 p.m.4. Target
Target is expanding its Drive Up service across the U.S. Place your order through the Target app and select Drive Up at checkout. Park in one of the Drive Up spots and present your order screen to an employee.5. Walmart
Walmart offers curbside pickup and loading for grocery orders, available between 8 a.m. and 8 p.m. daily. Go to grocery.walmart.com, enter your ZIP code and select your local store.6. Kroger
Sam’s Club is offering curbside pickup at some of its locations. Club Pickup is eligible for groceries, electronics, office supplies, grills, mattresses and household cleaners.
Shoppers should take extra precaution this holiday season as cyber thieves are expected to step up their attacks on credit cards, ATMs and gift cards.
Last year’s holiday season was the worst ever in terms of account takeover, according to identity theft intelligence firm 4iQ, and the company expects this year will top that, according to a statement. Cyber crimes continue to grow and are expected to reach around $6 trillion in damages by 2021, according to Cybersecurity Ventures.
In Ohio this month, about $20,000 was stolen via a skimmer reading ATM card information at IH Credit Union in Clark County, although no customer information was compromised. Englewood police are also looking for a man who stole $100,000 from various Huntington Bank ATMs in the Dayton area.
And reputable websites like Newegg have seen recent credit card theft, with a monthlong data breach that exposed the credit card information of anyone who purchased something earlier this fall.
“A major holiday like Christmas, obviously there’s going to be a huge spike in solicitations for donations and all those sorts of things, because people are online and they’re spending money. We see an increase in scams even connected to national tragedies,” said Shawn Waldman, CEO of Secure Cyber Defense in Miamisburg.
Shoppers can take some precautions to protect themselves both online and in store, most importantly checking their credit card activity regularly.
“Don’t wait until you receive your credit card statement to review for fraud or for simple human errors,” said Natalie Dunlevey, president of Dayton-based National Processing Solutions. “Check it online. This is the season to enjoy friends and family but also to remain vigilant. Scammers don’t take a holiday and are counting on you to let down your guard.”
The best practice is to use cash, Dunlevey said. While the new chip readers in cards have reduced fraudulent activity, Dunlevey said it’s nothing compared to other countries in Europe and India that have moved to cards with rotating numbers.
“We’ll just continue to fall down the food chain of easiest country to hack,” she said.
But if shoppers prefer to not carry cash, Waldman said using a credit card is always better than a debit card because credit card companies have more protections against unauthorized purchases.
“Many shoppers are trying to make their dollars stretch as far as possible during the holidays,” she said. “Scammers know this as well and create pop-up websites that advertise impossibly cheap prices for highly sought-after items or ‘hot’ holiday gifts that are impossible to find.”
Never give information to a website that isn’t marked with a padlock in the address bar at the top of the page, which Dunlevey said indicates the site is secure. And no legitimate retailers will ever ask for credit card information in a pop-up chat window either.
“When you’re shopping online, all those rules still apply,” Waldman said. “Have commercial anti-virus (software). Put as many barriers between you and the hacker.”
The U.S. Postal Service is also warning online shoppers to register their address for the free USPS Informed Delivery program that updates consumers about when their packages arrive. Scammers have started registering home addresses under their own emails so they will know when a package will be delivered.
Some scammers also go for gift cards found on the kiosks in store aisles, scratching off the numbers and writing them down. Then they wait for the card to be purchased and activated before draining the balance, Dunlevey said.
“Always try to purchase gift cards that are located behind store counters or directly from a retailer’s website,” Dunlevey said. “Look at the back of the card to ensure that the area with the protective scratch-off is intact.”
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